1. What are Cookies?

Cookies are small text files that a website places on your device when you visit. These files store information about your browsing activities and preferences, enabling features such as secure logins, personalized settings, and analytical insights. They help us improve our website's performance, enhance user experience, provide personalized content, and analyse traffic patterns. We may also use web beacons (also known as pixels, tags, or clear GIFs), which are electronic images that collect limited information to help us understand user behaviour and engagement. Web beacons collect limited information, such as a cookie number, the date and time of a page view, and a description of the page on which it resides.

2. Why Polycab Uses Cookies

Polycab uses cookies to:

• Enable core site functionality (e.g., user logins, security features)
• Understand user behaviour for analytics
• Personalize and improve your browsing experience
• Remember your preferences such as language and region
• Optimize site performance and measure response to campaigns
• Optimize services provided to visitors and users
• Support embedded third-party functionality such as video content, bot and spam protection, and advertising measurement

These technologies enable us to understand how users navigate through our website and interact with different features, allowing us to make informed decisions for improving our Services.

3. How Polycab Uses Cookies

We may engage third-party service providers to support functionality such as embedded video, security verification, and advertising measurement on our website. These third parties may collect and share limited data about website visits in connection with delivering these features. Such tracking requests and cookies are only activated upon receiving explicit user consent, where required by applicable law. Users are provided with clear options to manage their cookie preferences and may accept, reject, or customize certain categories of cookies through our Cookie Preference Centre.

First-party cookies are those that are set directly by Polycab when you visit our website (polycab.com and its subdomains, including telecom.polycab.com). These cookies are essential for delivering core functionalities such as secure login, session management, remembering user preferences (e.g., language or region), and ensuring the proper display and behaviour of site elements. Because they originate from the domain you are actively visiting, they help us provide a consistent, secure, and personalized experience across your interactions with our website.

Third-party cookies, on the other hand, are set by domains other than Polycab, typically through integrations with external service providers such as embedded video platforms (e.g., YouTube), bot and spam protection services (e.g., Google reCAPTCHA), and advertising or analytics partners (e.g., Meta/Facebook, Google Ads).

These cookies help us:

• Integrate multimedia content (such as YouTube videos) on our pages
• Protect our forms and site from automated abuse (e.g., Google reCAPTCHA)
• Recognize returning visitors for embedded third-party services
• Measure and attribute the performance of advertising campaigns run through Meta/Facebook and Google Ads

Polycab only deploys third-party cookies after obtaining your explicit consent, in accordance with the DPDP Act. You are always given the choice to accept, reject, or manage the use of such cookies through our cookie preference centre settings or your browser configuration.

4. Types of Cookies We Use

(a) Essential Cookies (First Party)

These cookies are essential for the website to function properly. They enable basic features such as navigation, secure logins, and access to areas of the website. These cookies are required to deliver the requested service or resource. If these cookies are not enabled, your request cannot be fulfilled, and this shall impact the functionality and security of our website. The purpose of these trackers is to oversee vital actions, such as fetching visual elements of the website and page resources, or managing user login and logout, to ensure the requested service's security, effectiveness, and authentication. The essential cookies that we deploy are listed in the cookie preference centre. Essential cookies are used only to provide the Website securely and are not used for analytics, personalisation or advertising.

(b) Performance and Analytics Cookies (First Party)

These cookies help us understand how users interact with the website by collecting information on user visits, page performance, and error messages. All collected data is anonymized and used to improve functionality.. These cookies allow us to track the efficiency of our website's technical operations, such as ensuring fast page loading times, optimizing server response times, and identifying any technical issues that may arise during your visit. If you choose to disable these cookies, we may not be able to ensure the optimal performance of our website during your visit. The current details of Performance and Analytics Cookies are available in the Cookie Preference Centre.

(c) Functional Cookies (First and Third Party)

These cookies enable the website to provide enhanced functionality and personalization, such as remembering language preferences, font size, or customized settings, to provide you with a more tailored and efficient browsing experience. This category also includes third-party functional services such as Google reCAPTCHA (bot and spam protection on our forms) and YouTube's feature-rollout and privacy-metadata cookies, which support the embedded video experience itself rather than advertising. The information collected by these cookies is anonymized and aggregated, and it is solely used to improve the functionality, usability, and security of our website. If you opt out of these cookies, certain features, personalized settings, and form protections may not be available to you, and your browsing experience may be less optimized. The current details of Functional Cookies are available in the Cookie Preference Centre.

(d) Targeting or Advertising Cookies (Third Party)

These cookies are set by third-party service providers integrated into our website, such as YouTube (for video engagement and ad-related identifiers), and Meta/Facebook and Google Ads (for advertising attribution and campaign measurement). Polycab does not control the data practices of these third parties Any processing these third parties carry out for their own purposes is governed by their respective cookie and privacy policies. These cookies are only set after you provide explicit opt-in consent. The current details of Targeting or Advertising Cookies, including the relevant third-party providers, are available in the Cookie Preference Centre.

5. Cookies Used on Our Website

We use different categories of cookies and similar technologies on our website depending on the features, services, and third-party technologies available from time to time.

The cookies used on our website may include Essential, Performance and Analytics, Functional, and Targeting or Advertising Cookies. The specific cookies and similar technologies used on the Website may change from time to time.

Accordingly, current and detailed information about the cookies deployed on our Website is available in our Cookie Preference Centre. For the current list of cookies and further details, please visit our Cookie Preference Centre.

6. Your Choices and Consent

You may accept, reject, or customize your cookie preferences at any time through our Cookie Preference Centre, accessible via the cookie banner when you first visit our Website and, at any time thereafter, through the "Cookie Settings" link. You may also block or delete cookies through your browser settings. Essential cookies cannot be disabled, as they are required for the Website to function. Disabling other categories of cookies may affect certain features or functionality of the Website.

Withdrawing Consent: You may withdraw your consent for any category of cookies at any time through the "Cookie Settings" link, as easily as you gave it. Once you withdraw consent, we will stop setting cookies in that category and cease the related processing within a reasonable time. Withdrawal does not affect the lawfulness of processing carried out before such withdrawal. Withdrawing consent may result in certain features becoming unavailable.

For information regarding your rights under the DPDP Act and how to exercise them, please refer to our Privacy Notice.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies We use or for other operational, legal, or regulatory reasons. The detailed information about the cookies and similar technologies currently used on the Website is maintained in our Cookie Preference Centre. We encourage you to review this page and the preference center periodically for the latest information on our cookie practices.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, or wish to withdraw consent or exercise your rights, please contact our Data Protection Officer:

Email: dpo@polycab.com

Further details are available in our Privacy Notice.